Our testing team has uncovered a problem where a malformed email* in your Inbox can cause the app to quit. We're already working on an update to address the problem.**
Meanwhile, you can continue to use Talkler. Some easy workarounds:
:: If you can identify the email that's likely causing the problem, try deleting it from your Inbox via iOS Mail app or some other mail client.
:: Reduce the number of emails you show in your Inbox (Settings > Basic Settings > Show X most recent emails...). The problem email might be an older email, and it may be excluded from the Inbox if you limit the number of emails you display.
:: Wait until a sufficient number of new emails have been received. New emails will "push" the problem email out of your Inbox, which shows only the X most recent emails.
All reports indicate that this problem is rare. With new emails arriving all the time to your Inbox, it will typically resolve itself.
* Technical details, in case you're interested: "Malformed email" refers to email messages that employ non-standard HTML formatting. Many email clients send email messages with formatting (embedded images, formatted text, links, etc.) using HTML. Some email clients don't honor the HTML standards (http://email-standards.org) established by the industry. Talkler processes every email message in order to voice the email in plain English, by stripping away HTML and substituting pronounceable words for abbreviations, URLs and such. On rare occasions, non-standard HTML formatting can interfere with Talkler's processing.
** You can help! If you're able to share the crash logs generated when Talkler quits unexpectedly, it's very valuable for our development team for finding and "plugging the leak." Here's how to share crash logs. Alternatively, if you're able to identify the email that's likely causing the problem, and you're able to share the problem email, contact us at firstname.lastname@example.org. It's valuable to have more examples of non-standard emails.