Tips for Connecting your Email Account

Here are a few tips you may find helpful:

  • START FRESH. Often it helps to delete the non-working email account entirely, because it might contain some input errors. Starting fresh can often solve the problem.
  • CHECK WITH YOUR PROVIDER. Confirm with your email provider the correct outgoing and incoming mail server addresses, port numbers and SSL/TLS settings. If looking for your provider's settings, try a web search for: MyProvider server and port settings. (Replace "MyProvider" with your email provider's name.)
  • IMAP, POP AND EXCHANGE BUTTONS. Check the IMAP and POP and Exchange buttons at the top of the Talkler > Settings > Email Accounts… screen, to make sure that you have the correct one selected. (Not sure which? Ask your provider, or read about the difference between IMAP, POP and Exchange.)
  • TYPE PASSWORDS  V-E-R-Y  S-L-O-W-L-Y. The most common source of difficulty is password input error. Typing very slowly and deliberately, checking as you go, often solves the problem.

If these tips don't get you connected, feel free to search Talkler Help for your email provider ("Gmail," "Yahoo," etc.). Or Submit a Request right here at Talkler Help.

Have more questions? Submit a request

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