How to share screenshots of your email account settings in Talkler

It's sometimes helpful to share screenshots of your email account settings in Talkler with our Help team. We can often spot problems that might not be apparent to users.

It's easy, secure, and only takes a minute. Here's how:

1. Launch Talkler on your iPhone...  

2. Tap the Settings gear at the bottom right. 

3. Under Email Accounts, tap the email you're troubleshooting. If you don't see the email address, then start fresh by tapping Add Account and entering your name, email, password and optional domain.

4. Take screenshot #1 of the top of the account settings screen by pressing the power button and Home button together.

2014-08-29_18_39_05.jpg

_New_white_Iphone_5C_on_a_white_background_046057_.jpg

  

5. Scroll down and take screenshot #2 of the Outgoing mail settings

2014-08-29_18_39_58.jpg

 

6. Launch the Photos app on your iPhone. Select the 2 screenshots in the Camera Roll (Select button top right, then tap the 2 screenshots).

7. Tap the Share button  6Yn8V.png  (lower left), and mail the images to screenshot@talkler.com

PRIVACY NOTE: Your passwords always appear onscreen as  • • • •  so your private info stays private.

Have more questions? Submit a request

0 Comments

Article is closed for comments.
Powered by Zendesk