How to find your Exchange settings already on your iPhone

If you've already set your iPhone to check for email on your Exchange server (Microsoft® Exchange ActiveSync / Outlook), then it's easy to find the correct settings, if you know where to look.

NOTE: If you're using an IMAP or POP  account, try this article instead... (Related articles: "How can I tell which type of email I've got?" and "IMAP, POP, SMTP, Exchange/ActiveSync — what are they?")

Let's get started:

1. Launch the Settings app on your iPhone... 

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2. Scroll down and tap Mail, Contacts, Calendars...

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3. Tap the Exchange email account in the Accounts list...

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4. Tap the Exchange account again on the resulting screen...

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5. Find most of your account settings on the resulting Account screen...

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Take a screenshot of the info above, for troubleshooting help. (How to take a screenshot.) Or make a note of these settings.

Note: Domain is not yet required by Talkler. There is a new version of Talkler coming soon, which will require entering a Domain (here's why). And Port is usually "443" by default. Username may take a different form than the one shown here: "example@xyzcompany.com" or "example\domain" or something else — ask your system admin or email provider if you're unsure.

 

 

6. Tap on "Advanced Settings" to find the SSL setting (On or Off)...

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Take a screenshot of the info above, for troubleshooting help, or make a note of these settings also.

 

 

7. Send us your screenshots. Or return to Talkler and enter the settings you've found.

Email all your screenshots to screenshot@talkler.com for troubleshooting. OR return to Talkler and enter your account info.

 

Here's how to email all your screenshots to screenshot@talkler.com:

A. Launch the Photos app on your iPhone. Select the screenshots in the Camera Roll (tap the Select button, top right, then tap the screenshots).

B. Tap the Share button  6Yn8V.png  (lower left), and mail the images to screenshot@talkler.com

PRIVACY NOTE: Your passwords always appear onscreen as  • • • •  so your private info stays private.

 

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