How to find crash logs - by syncing with a computer

Sometimes it's helpful to locate and share the crash logs for an iOS app — for troubleshooting purposes. It takes 3 steps, but i's not hard, if you know where to look.

1. Sync your iOS device with your computer.

Use whatever method you usually like for syncing or backing up your iOS device with your computer.

 

2. You'll need to know the name of your iOS device.

Launch your Settings app on your device, and look under General > About > Name.

 

3a. IF you're syncing to Mac OS X

…then iOS crash logs are found here:

~/Library/Logs/CrashReporter/MobileDevice/DEVICE_NAME

For Mac OS X, the tilde character ( ~ ) denotes your home folder on your Mac. 

DEVICE_NAME denotes the name of your iOS device.

Mac Shortcut: You should be able access this folder quickly  in Finder by selecting Go to Folder from the Go menu and simply pasting all of the following text into the text field that appears:

~/Library/Logs/CrashReporter/MobileDevice/ 

Once you've located the folder for your iOS device, find any files inside that have names starting with "Talkler." They may have names like this...

Talkler_2014-04-24-083426_Your-Device-Name.ips

Or

Talkler_2014-03-08-143448_Your-Device-Name.crash

If you want to share them, simply attach them to an email. It often helps to compress the files into a .zip archive before sending them (Select the files > Control-Click > File menu > Compress).

 

3b. IF you're syncing to Windows 8

…then iOS crash logs are found here:

C:\Documents and Settings\\Application Data\Apple computer\Logs\CrashReporter\DEVICE_NAME

DEVICE_NAME denotes the name of your iOS device.

Once you've located the folder for your iOS device, find any files inside that have names starting with "Talkler." They may have names like this...

Talkler_2014-04-24-083426_Your-Device-Name.ips

Or

Talkler_2014-03-08-143448_Your-Device-Name.crash

If you want to share them, simply attach them to an email.

 

3c. IF you're syncing to Windows XP

…then iOS crash logs are found here:

C:\Documents and Settings\Application Data\Apple computer\Logs\CrashReporter/DEVICE_NAME

DEVICE_NAME denotes the name of your iOS device.

Once you've located the folder for your iOS device, find any files inside that have names starting with "Talkler." They may have names like this...

Talkler_2014-04-24-083426_Your-Device-Name.ips

Or

Talkler_2014-03-08-143448_Your-Device-Name.crash

If you want to share them, simply attach them to an email.

  

3d. IF you're syncing to Vista or Windows 7

…then iOS crash logs are found here:

C:\Users\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/DEVICE_NAME

DEVICE_NAME denotes the name of your iOS device.

Once you've located the folder for your iOS device, find any files inside that have names starting with "Talkler." They may have names like this...

Talkler_2014-04-24-083426_Your-Device-Name.ips

Or

Talkler_2014-03-08-143448_Your-Device-Name.crash

If you want to share them, simply attach them to an email.

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