Welcome to Talkler Help

Talkler - Email for your Ears: The only app for heads-up, reads-aloud-to-you, voice-controlled productivity.

Get answers to questions, share your feature suggestions... We want to hear from you!

You can also ask for help online here, or send us an email at help@talkler.com.

Talkler Home: Talkler.com. Download FREE on the App Store.

 
 

Talkler Help

Jeff May 19 Announcements

Talkler doesn't officially support phone numbers outside the United States and Canada.

As a workaround for users outside the U.S., you can enter the following Getting Started Number (in place of your own mobile number): 3024648255.

After you submit the Getting Started Number, we'll email you your 4-Digit Verification Code. NOTE: Please allow 1-2 business days for us to send you the code. (We really don't like asking our users outside the U.S. to wait — we're working on worldwide support!)

TIP for Non-U.S. Mobile Numbers: Try entering your own mobile number both with and without the + (plus sign) and the country code.

On behalf of other users outside the U.S., if you do succeed in receiving your 4-Digit Verification Code via SMS, please tell us how you did it! help@talkler.com We'll keep others in your region informed.

Jeff September 6, 2014 Talkler Tips Online + FAQ

We can often spot problems that might not be apparent to users, when we compare side by side BOTH (1) your Talkler settings, AND (2) your existing iOS Mail app settings already on your iPhone. Here's how...

(1) How to share screenshots of your Talkler settings »

(2) How to find and share your iOS Mail settings already on your iPhone:

(a) EITHER How to share screenshots of your existing IMAP or POP settings »

(b) OR How to share screenshots of your existing Microsoft® Exchange ActiveSync settings »

Not sure which type of email you've got? »

PRIVACY NOTE: Your passwords always appear onscreen as  • • • •  so your private info stays private.

Remember, we'll have the best chance of helping you if you send BOTH your Talkler settings AND your iOS Mail app settings, so we can compare them side by side.

Jeff November 9, 2014 Announcements

Talkler remains one of the most secure mobile apps for speech technology and email.

Google recently changed its security policy for Gmail, by disabling Basic Authentication for some of its users. Instead, Google has started requiring some Gmail users to use a security protocol called OAuth 2.0 (what's OAuth 2.0?).

As a result, some Talkler/Gmail users* may receive a message from Google that a sign-in attempt was blocked. Or they may see an error message from Talkler when trying to connect to a Gmail account.

If you have problems connecting to Gmail, you may need to re-enable Basic Authentication for your Gmail account. Here's how to re-enable Basic Authentication » (full article)

Good news: For the convenience of our Talkler users with Gmail, we'll release a new version of Talkler in the next few weeks, with support for Google's new policy and OAuth 2.0. In the meanwhile, simply re-enable Basic Authentication.

*This change ONLY affects some users of free Gmail services. It does NOT affect users of Google Apps, Google Apps for Business or Google Apps for Work.

 

Tara July 20, 2013 Talkler Tips Online + FAQ

Here are a few tips you may find helpful:

  • START FRESH. Often it helps to delete the non-working email account entirely, because it might contain some input errors. Starting fresh can often solve the problem.
  • CHECK WITH YOUR PROVIDER. Confirm with your email provider the correct outgoing and incoming mail server addresses, port numbers and SSL/TLS settings. If looking for your provider's settings, try a web search for: MyProvider server and port settings. (Replace "MyProvider" with your email provider's name.)
  • IMAP, POP AND EXCHANGE BUTTONS. Check the IMAP and POP and Exchange buttons at the top of the Talkler > Settings > Email Accounts… screen, to make sure that you have the correct one selected. (Not sure which? Ask your provider, or read about the difference between IMAP, POP and Exchange.)
  • TYPE PASSWORDS  V-E-R-Y  S-L-O-W-L-Y. The most common source of difficulty is password input error. Typing very slowly and deliberately, checking as you go, often solves the problem.

If these tips don't get you connected, feel free to search Talkler Help for your email provider ("Gmail," "Yahoo," etc.). Or Submit a Request right here at Talkler Help.